Shipping Policy
Order Processing
Orders are typically processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Methods & Times
We offer standard and expedited shipping options. Estimated delivery times after shipping:
- Standard: 3–7 business days
- Expedited: 1–3 business days
Delivery times are estimates and may vary based on location, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and selected method.
Tracking
Once your order ships, you will receive a tracking number via email so you can monitor its progress.
International Shipping
We ship to select countries. International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
Delays & Issues
We are not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control. Please contact us if your package is significantly delayed or appears lost.
For questions about your order, email us at [support@hoyes.com.ng].